Senior ServiceNow Engineer (OH)

  • Ohio
  • Permanent
  • Thu Feb 20 15:59:13 2025
  • 138083

Senior ServiceNow Engineer
Salary Range: $120,000–$165,000 per year

Please note C2C or sponsorship is not available for this role.

Currently on the lookout for a Senior ServiceNow Engineer that has strong capabilities in software development and the ServiceNow platform, in particular ITSM and ITOM. Ideally you will have worked in a healthcare organization or a regulated environment.

The Senior ServiceNow Engineer will provide expertise in administration, configuration and maintenance. There will be a lot of cross-functional work ensuring performance and reliability are upheld with the business needs.

Key Responsibilities

  • Manage and maintain the ServiceNow platform, including configuration, customization, and administration.
  • Design, develop, and implement new features, modules, and functionalities to enhance business processes.
  • Configure and integrate ServiceNow with third-party applications
  • Maintain technical documentation, including system architecture diagrams and process workflows.
  • Work with IT security teams to implement and maintain security controls and compliance standards.

Qualifications

  • In-depth knowledge of software development and the ServiceNow platform
  • knowledge of ServiceNow capabilities, including Incident Management, Change Management, Service Catalog, and Reporting.
  • understanding of IT Service Management (ITSM) processes and ITOM
  • Experience with integration technologies such as REST, SOAP, and MID Server.
  • ServiceNow Certified System Administrator (CSA) certification required; additional certifications (CIS, CAD) are a plus.

If you would like to know more on this role then click apply

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